Hope Kitchen Complaints Procedure

If you are unhappy about any aspect of Hope Kitchen, including the facilities, food and drink or the conduct of the volunteers please let us know. If we can we will sort out the problem to improve things for you and for others.

Please initially speak to one of the volunteers - we all have name badges - and explain the situation. If things are resolved satisfactorily, that's great. If not then you can contact the Hope Kitchen Trustees either by email, letter or phone.

Please send letters to any of the trustees c/o Wellington Square Baptist Church, Wellington Square, Hastings, East Sussex TN34 1PN

Compliments are welcome too as well as suggestions on how we can improve Hope Kitchen.